BlackLine Home page BlackLine home page
Solutions
Solutions
Financial Close Management
Financial Close Management
Overview
Overview
Account Reconciliations
Account Reconciliations
Task Management
Task Management
Transaction Matching
Transaction Matching
Journal Entry
Journal Entry
Compliance
Compliance
Variance Analysis
Variance Analysis
Smart Close for SAP
Smart Close for SAP
Accounts Receivable Automation
Accounts Receivable Automation
Overview
Overview
Cash Application
Cash Application
Credit & Risk Management
Credit & Risk Management
Collections Management
Collections Management
Disputes & Deductions
Disputes & Deductions
Team & Task Management
Team & Task Management
AR Intelligence
AR Intelligence
Intercompany Financial Management
Intercompany Financial Management
Overview
Overview
Intercompany Non-Trade
Intercompany Non-Trade
Intercompany Balance & Resolve
Intercompany Balance & Resolve
Intercompany Net & Settle
Intercompany Net & Settle
By Organization Size
By Organization Size
Midsize Organizations
Midsize Organizations
Large Enterprises
Large Enterprises
By Industry
By Industry
Banking & Financial Services
Banking & Financial Services
Consumer Products & Services
Consumer Products & Services
Energy & Raw Materials
Energy & Raw Materials
Healthcare & Life Sciences
Healthcare & Life Sciences
Manufacturing
Manufacturing
Retail
Retail
Technology, Media & Communications
Technology, Media & Communications
See All Industries
By ERP
By ERP
SAP
SAP
Oracle
Oracle
Oracle NetSuite
Oracle NetSuite
Microsoft Dynamics
Microsoft Dynamics
See All ERPs
By Topic
By Topic
Environmental, Social, and Governance
Environmental, Social, and Governance
Recruiting & Retaining Top Talent
Recruiting & Retaining Top Talent
Enabling an ERP Transformation
Enabling an ERP Transformation
Customers
Customers
Customer Success
Success Stories
Success Stories
Collaborative Accounting Experience
Collaborative Accounting Experience
Modern Accounting Playbook
Modern Accounting Playbook
BlackLine Services
BlackLine Services
CUSTOMER SUPPORT
Global Support
Global Support
Developer Portal
Developer Portal
BlackLine Community
BlackLine Community
Resources
Resources
Events
Events
Upcoming Webinars
Upcoming Webinars
On-Demand Webinars
On-Demand Webinars
White Papers
White Papers
Blog
Blog
Accounting Glossary
Accounting Glossary
Global Support
Global Support
About
About
Company
Company
About BlackLine
About BlackLine
Leadership
Leadership
Diversity, Equity & Inclusion
Diversity, Equity & Inclusion
Environmental, Social & Governance
Environmental, Social & Governance
In the News
In the News
Press Releases
Press Releases
Investors
Investors
Awards & Recognition
Awards & Recognition
Careers
Careers
Partners
Partners
Consulting Alliances
Consulting Alliances
Solution Provider Partners
Solution Provider Partners
Software & Cloud Partners
Software & Cloud Partners
Business Process Outsourcers
Business Process Outsourcers

BLACKLINE SERVICES

Guided, connected, and committed to serving our customers.

BlackLine provides the necessary resources to ensure a successful modern accounting journey. BlackLine Services combine leading practices and expert guidance with best-in-class technology to help your F&A organization move forward—wherever you are in your transformation.

98% of reconciliations automated

5

service portfolios to deliver partnership along your modern accounting journey

4,000+ Customers

300+

expert professionals to guide your organization in achieving your goals

1,000+

customer projects delivered in the last year

Service Offerings to Move Your Modern Accounting Journey Forward

At BlackLine, your experience is our top priority. Our dedicated customer team provides you with best practices gleaned from years of experience working with customers on their implementation and transformation programs. We are 100% focused on ensuring you get the most value from our platform.

From implementation to modern accounting outcomes, BlackLine Services offer resources to enable your success. Each of our service portfolios—Professional Services, Training & Education Services, Customer Success Services, Transformation Services, and Global Support Services—are purpose-built to ensure your success and help you develop transformation strategies, capitalize on learnings from finance and accounting leaders, and generate a culture of continuous improvement.

Professional Services

Build the right foundation upfront. BlackLine’s Professional Services will ensure you are not only up and running in the BlackLine platform, but also fulfilling your business goals and seeing true value. Pre- and post-implementation, BlackLine Professional Services help your organization:

  • Implement to business needs

  • Accelerate time to value

  • Bridge capability gaps

Training & Education Services

Accelerate user adoption and experience. BlackLine provides comprehensive training solutions that meet your organization’s needs and ensure your users are optimizing your BlackLine investment. Explore the BlackLine U learning portal and other training offerings to:

  • Accelerate adoption and optimization

  • Leverage complimentary e-learning and leading-practice learning paths

  • Develop a training strategy for organization-wide success

Learn more about Training & Education Services

Customer Success Services

Realize your business value. Wherever you are on your modern accounting journey, BlackLine’s Customer Success Services partner with you to provide the resources that enable your organization to:

  • Discover and deploy leading-practice strategies through initiatives like workshops, webinars, and user groups

  • Receive advocacy, coaching, and guidance unique to your success plan

  • Leverage resources to further optimize your existing BlackLine solutions

Transformation Services

Go beyond with new end-to-end process use cases. Significantly advance your optimization journey with guidance from expert advisors with insights gained from thousands of transformation projects. BlackLine’s Transformation Services offer various levels of engagement that can help you:

  • Gain leading-practice automation and strategies through the BlackLine Optimization Academy

  • Build optimization expertise within your organization

  • Optimize and integrate your BlackLine solutions for maximum value

Global Support Services

Count on expert support. With BlackLine’s Global Support Services, you can trust that your organization will receive the technical expertise it requires. Through expert support analysts and a community of knowledgeable users you will:

  • Access support and knowledge resources in the BlackLine Community

  • Receive tailored guidance based on your unique challenges

  • Gain a partner in effective operations

Learn more about Global Support Services

“We discovered that we can rely on BlackLine at any point in time, and not just for superior customer service. BlackLine—and the BlackLine Community—bring tremendous value and leading practices to Aetna. It’s been a collaborative experience.”