GTM Operations Manager - 12999

Remote, United States

Job Summary

  • The Manager, GTM Operations will assist with enforcement and improvements of processes, tools, metrics, forecasting, analysis and reporting to ensure consistency and maximum efficiency of the GTM Operations-AMO team. This position will be responsible for providing back office support to all Account Management teams.



Roles and Responsibility (list in order of importance)  

  • Act as main point of contact and support for Account Management leadership
  • Responsible for tracking accounts transferring to the Account Management team and assigning ownership accordingly
  • Assign value rank for net new accounts based on provided criteria
  • Compute and load historical instance pricing for all active accounts
  • Work with the Sales Tools team to maintain and enhance reporting from Salesforce.com
  • Become a subject matter expert in software tools such as but not limited to Salesforce, Gainsight, CPQ, Zuora and other SaaS based tools
  • Assist with management reporting to include dashboard, analytics, insights, metrics, etc. to enable maximum efficiency and performance of team
  • Help ensure that key policies, processes and methodologies contributing to the success of the BlackLine GTM Operations team are developed, implemented and adhered by all groups
  • Prepare ad-hoc reports, financial models and analysis


Required Qualifications

Years of Experience in Related Field: 5+

Education: BA/BS

Technical/Specialized Knowledge, Skills, and Abilities:

  • Advanced Excel skills
  • Competent in Salesforce.com reporting and dashboards
  • Proven track record of learning advanced analytical software
  • Understanding of billing and ERP software and processes



Preferred Qualifications

  • Strong team player, results oriented, metrics driven and capable of working in a fast paced, changing environment
  • Must be able to prioritize, multi-task and problem-solve
  • Highly motivated individual with demonstrated initiative, independence and adaptability 

Working Conditions

Work is primarily sedentary in nature; no special demands are required.


GTM Operations Manager - 12999

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