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Staff Program Manager - 12888

, United Kingdom


Job Summary

The Staff, Program Manager, is a critical position in BlackLine’s Program Management organization and will lead the cross-functional execution of complex strategic programs across a variety of products. This role requires an individual that possess a strong program management background, the ability to easily navigate within ambiguous situations and lead with senior executives with a strong understand of SaaS technologies. The scope of this area includes Product Development Program Management, Product Planning, Engineering Metrics/Reporting and Product Development Programs.

Roles and Responsibility (list in order of importance)  

  • Lead and drive all program activities, conduct quality reviews, manage risk mitigation and change control processes, and communicate status to senior management and cross-functional stakeholders across the Product & Technology organization including all appropriate business organizations as required for the program’s success
  • Drive continuous improvement of the overall productization and implementation processes across the enterprise that will result in measurable quality, predictability and efficiency improvements
  • Provide input into planning and managing company resources to develop achievable quarterly level product development plans
  • Lead teams to identify and establish metrics and tools to achieve predictability and high quality of software in a fast paced, challenging and creative environment
  • Ensure that development activities adhere to established operational procedures and standards
  • Lead special high-profile projects as needed


Required Qualifications

Years of Experience in Related Field:10+ years Program Management, ideally in an Agile or SaaS environment during times of extreme growth

Education: CSM required, PMP certification a plus Bachelor's or Master’s degree in technical field, MBA a plus

Technical/Specialized Knowledge, Skills, and Abilities:

  • Exceptional oral and written communications skills
  • Scrum Master certification or equivalent
  • Demonstrated leadership and people management skills. Inspires teams to attain goals and excellence
  • Strong analytical skills, leveraging product development and program management best practices.
  • Excellent problem-solver and critical-thinker with the ability to identify and remove barriers and enable teams to complete their objectives
  • Ability to develop strong cross-team relationships and partnerships; effectively work within all levels of the organization, from developers to members of the Executive team
  • Excellent interpersonal communication skills, including active listening, persuasion, and managing change
  • Solid influencing and presentation skills with the ability to communicate at all levels with clarity and precision, both written and verbally, and influence policy.
  • Track record identifying areas for improvement and develop new processes, leveraging methodologies to ensure consistency with the organization
  • Able to manage competing priorities and work autonomously
  • Excellent judgment, decision making skills, and the ability to work under continual deadline pressure

Staff Program Manager - 12888

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