COLLECTIONS MANAGEMENT
Improve cash flow and productivity with smarter collections management.
Reduce days sales outstanding (DSO) and optimize your collections strategies with more dynamic and accurate collections management processes.
30%
reduction in aged debt
25%
reduction in provisions
35%
increase in productivity
Accelerate Cash Collection & Build Better Customer Relationships
Speed Up Cash Collections with Actionable Intelligence
Get intelligence on the sales ledger, both as a whole and for individual customers. With Collections Management, you can segment your customers using real-time data, such as payment performance, risk data, and trend insights. With a better understanding of which customers require attention, your teams can prioritize customer relationship building and streamline outreach.
Scale & Optimize Your Collection Management Processes
Identify which actions and collection strategies work best for your customers. Each collection strategy allows for continual improvement, so your team can easily and consistently adapt their activities to drive even shorter invoice-to-cash cycle times.
The ability to easily change tasks and create dynamic collection strategies that work with risk data and team or task management ensure that your teams can proactively respond and adapt to drive impactful results.
Enhance Team Productivity & Drive Real-Time Results
Monitor changes in team capacity and track customer characteristics, such as risk rating, credit insurance, or payment performance trends to improve collections performance.
Your teams have visibility into the status of collections by customer account, customer group, and across the sales ledger. Meanwhile, dynamic customer and team capacity data enable you and your teams to effectively prioritize work and apply your skills, expertise, and time to more strategic work.
Collections Management was a strategic contributor to reducing our aged debt. For the first time we had visibility over all events and could use all of the available data to efficiently drive control activity. This meant that resources were being allocated to the areas that needed attention.
Mark Beddoe
Head of Financial Systems & Transactional Services
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