BlackLine Customer Success

Teaming with you to transform your financial close

As a BlackLine customer, you’ll enjoy a dedicated team that is committed to maximizing your results. Our Customer Success Managers and Account Managers work with you at every step of your BlackLine journey ― from going live to realizing even more value years down the line. We’re ready to develop a roadmap for your success, advocating, guiding, and helping you get the most out of BlackLine.

Going live with BlackLine is just the beginning of your financial automation journey. As a BlackLine customer you continually gain access to powerful new benefits through automated updates and best practices. That’s why we created our industry-leading Customer Success program. Our Customer Success Managers partner with you to offer a holistic and best practices-driven approach to delivering continual value to your organization. And our team of Account Managers advocate on your behalf to ensure your expectations are communicated and met, if not exceeded. Together, our team stands ready to deliver the highest quality of service every day.

“BlackLine has been a true partner for us over the years.”

- Tammie Coley, Executive Director, Enterprise Accounting, Financial Systems & Compliance, Cox Communications

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