You can also fill out a Contact Us form here:
https://www.blackline.com/contact/
Or you can email your Customer Success Manager to log a case on your behalf.

The certificates from our community site are here:

BlackLine Certificates - EU Data Centers

  • Record Type: SOC, Certificates, and Compliance

  • Article Details:

BlackLine Client Instance Certificate

EU

Production

Sandbox

Subject

CN=*.eu1.blackline.com
OU=Blackline Systems
O=Blackline Systems, Inc.
L=Woodland Hills
ST=California
C=US
CN=*.eu1.blackline.com
OU=Blackline Systems
O=Blackline Systems, Inc.
L=Woodland Hills
ST=California
C=US

Expiration date

Oct 18 23:59:59 2024 GMT
Oct 18 23:59:59 2024 GMT

Strength (key length)

4096 bit
4096 bit

Certificate download link

SSO certificate

EU

Production

Sandbox

Subject

CN=ssoeu.blackline.com
OU=Domain Control Validated
CN=ssosbeu.blackline.com
OU=Domain Control Validated

Expiration date

Mar 31 18:59:59 2025 GMT
Mar 17 
17:59:59 2025 GMT

Strength (key length)

4096 bit
4096 bit

Certificate download link

Web Services 2-way SSL Certificate

EU

Production

Sandbox

Subject

CN=DigiCert TLS RSA SHA256 2020 CA1
O=DigiCert Inc
C=US
CN=DigiCert TLS RSA SHA256 2020 CA1
O=DigiCert Inc
C=US

Expiration date

April 13, 2031 5:59:59PM GMT
April 13, 2031 5:59:59PM GMT

Strength (key length)

RSA 2048 bit
RSA 2048 bit

Certificate download link

API (Apigee) DigiCert Intermediate Cert

EU

Production

Sandbox

Subject

CN=datarelay.eu1.blackline.com
OU=Blackline Systems
O=Blackline Systems, Inc.
L=Woodland Hills
ST=California
C=US
CN=datarelay.sbeu1.blackline.com
OU=Blackline Systems
O=Blackline Systems, Inc.
L=Woodland Hills
ST=California
C=US

Expiration date

April 23 6:59:59 2025 GMT
April 23 6:59:59 2025 GMT

Strength (key length)

4096 bit
4096 bit

Certificate download link

BlackLine Certificates - US Data Centers

  • Record Type: SOC, Certificates, and Compliance

  • Article Details:

BlackLine Client Instance Certificate

US2

Production

Sandbox

Subject

CN=*.us2.blackline.com
OU=Blackline Systems
O=Blackline Systems, Inc.
L=Woodland Hills
ST=California
C=US
CN=*.us2.blackline.com
OU=Blackline Systems
O=Blackline Systems, Inc.
L=Woodland Hills
ST=California
C=US

Expiration date

Oct 17 4:59:59 2024 GMT
Oct 17 4:59:59 2024 GMT

Strength (key length)

4096 bit
4096 bit

Certificate download link

SSO certificate

US2

Production

Sandbox

Subject

CN=ssous2.blackline.com
OU=Domain Control Validated
CN=sbssous2.blackline.com
OU=Domain Control Validated

Expiration date

Mar 31 18:59:59 2025 GMT
Mar 17 17:59:59 2025 GMT

Strength (key length)

4096 bit
4096 bit

Certificate download link

Legacy SSO (BlackLine on demand) certificate

US2

Production

Sandbox

Subject

CN=ssona.blacklineondemand.com
OU=Domain Control Validated
CN=ssosbna.blacklineondemand.com
OU=Domain Control Validated

Expiration date

Mar 31 18:59:59 2025 GMT
Mar 17 17:59:59 2025 GMT

Strength (key length)

4096 bit
4096 bit

Certificate download link

Web Services 2-way SSL Certificate

US2

Production

Sandbox

Subject

CN=datarelay.us2.blackline.com
OU=Blackline Systems
O=Blackline Systems, Inc.
L=Woodland Hills
ST=California
C=US
CN=datarelay.sbus2.blackline.com
OU=Blackline Systems
O=Blackline Systems, Inc.
L=Woodland Hills
ST=California
C=US

Expiration date

April 23 6:59:59 2025 GMT
April 23 6:59:59 2025 GMT

Strength (key length)

4096 bit
4096 bit

Certificate download link

API (Apigee) DigiCert Intermediate Cert Legacy

US2

Production

Sandbox

Subject

CN=DigiCert TLS RSA SHA256 2020 CA1
O=DigiCert Inc
C=US
CN=DigiCert TLS RSA SHA256 2020 CA1
O=DigiCert Inc
C=US

Expiration date

April 13, 2031 5:59:59PM GMT
April 13, 2031 5:59:59PM GMT

Strength (key length)

RSA 2048 bit
RSA 2048 bit

Certificate download link

API (Apigee) DigiCert Intermediate Cert New

US2

Production

Sandbox

Subject

DigiCert Global G2 TLS RSA SHA256 2020 CA1
DigiCert Global G2 TLS RSA SHA256 2020 CA1

Expiration date

March 29, 2031 11:59:59PM  GMT
March 29, 2031 11:59:59PM  GMT

Strength (key length)

RSA 2048 bit
RSA 2048 bit

Certificate download link