When planning the creation of Vaillant’s Financial Shared Service Center, the organization looked for a software solution to establish clear, automated processes and give upper-level management the KPI information they could depend on to make smart business decisions. Hennig was already familiar with Smart Close because he had played a critical role in an implementation of Smart Close while working at a previous company. He had been so impressed with the Smart Close solution that he supported implementing it at Vaillant as well. “The future of finance is having structured processes. These solutions support that so I was automatically drawn back to the software. A company needs efficiency and transparency in its financial processes and in closings.