The Invoice Accuracy Problem: Why Your DSO Fix Starts Upstream
When DSO climbs, AR teams often accelerate collections, but the root cause usually lies earlier. This session explores how invoice errors, payment friction, and poor payer experience disrupt cash application and cash flow before collectors are involved. Learn how leading finance teams rethink the invoice-to-payment experience to prevent front-end AR failures, reduce exceptions, and improve cash flow.
After this session, attendees will be able to:
Identify the most common invoice accuracy failures and explain how they generate downstream cash application exceptions and collection delays
Distinguish between DSO as a lagging indicator and the upstream invoice and payment experience factors that actually drive it
Describe how a connected Invoice-to-Cash process reduces manual intervention across billing, cash application, and collections
