BlackLine Receives 2020 Tech Cares Award for Giving Back During COVID-19


We’re honored to announce that BlackLine won a 2020 Tech Cares Award from TrustRadius, a leading B2B software peer reviews platform, for helping our customers close their books and conduct audits remotely during the COVID-19 pandemic.

The 2020 Tech Cares Awards celebrate companies that have gone above and beyond, demonstrating service, consideration, and compassion to their communities, and exemplifying one of TrustRadius’ core values: being human in the face of the global crisis.

BlackLine was recognized for our quick response to the coronavirus crisis. When the global lockdown was issued, we knew F&A teams would be facing unprecedented challenges as they suddenly had to close their books and conduct audits from home for the first time.

So, we gave our customers access to our entire library of premium online educational resources and self-led training, including CPE-eligible courses. We created a Virtual Close Resource Hub, with the resources our customers needed to close virtually with confidence. Finally, we introduced a Remote Audit solution and services package that could be quickly deployed to help customers prepare for remote audits.

Global biopharmaceutical leader Takeda Pharmaceutical Company has been using BlackLine for many years, and is one of the many customers who has been closing with confidence from the start of the pandemic.

“BlackLine’s cloud solution has allowed Takeda to adapt well during these challenging times with our team members working virtually to complete our year-end financial close,” says Sanjay Patel, senior vice president and head of Takeda Business Solutions.

“BlackLine is an enabler for our organization, an important part of our ambition to make our financial process more agile, efficient, and seamless.”

Fortune 1,000 industrial manufacturing company Timken had been using BlackLine for 10 years when the pandemic hit.

“The last few months have been incredibly challenging. But BlackLine has allowed us to manage audits and closes without missing a beat,” says Dan Welcheck, Jr., principal—global finance systems group at Timken.

The Tech Cares Awards were given in response to nominations from customers, partners, and companies, in addition to reviewer feedback on In the end, BlackLine was selected from among the more than 11,000 B2B technology vendors on the site for demonstrating above-and-beyond caring during the COVID-19 pandemic, which is tied directly to BlackLine’s core value to serve others and each other.

“We are excited to announce our first-ever Tech Cares Award Winners,” said TrustRadius CEO Vinay Bhagat. “This pandemic isn’t just a test of fortitude.  It’s an opportunity to distinguish yourself. We have been completely inspired by the way the B2B technology industry responded to COVID-19.

“So many companies pivoted with grace, leading to many of them standing out in our minds as major community contributors during this time.  Not only do we feel these companies are deserving of recognition—we also consider their example when deciding how we ourselves can find new ways to give back.”

See what BlackLine customers are saying at TrustRadius. You can also view the full list of 2020 Tech Cares Award winners here.