BlackLine’s New Appointments: Empowering the Office of the CFO

In today’s rapidly evolving business landscape, the role of the CFO has transformed significantly. CFOs are now at the forefront, driving business growth, managing costs, and implementing innovative digital solutions. Guiding the Office of the CFO through this transformation, BlackLine has made strategic and organizational changes to bolster its customer service capabilities to meet these new demands head-on. 

The Office of the CFO is facing unprecedented challenges. They're expected to stimulate growth while managing costs, retain talent despite limited resources, deliver rapid insights while ensuring compliance, and identify digital solutions that can tackle these challenges now and in the future. According to Gartner, leading digital transformations is the top priority for CFOs in 2024. Yet, many digital transformations fall short, with 70% failing to deliver the expected impact. 

BlackLine is dedicated to helping companies achieve future-ready financial operations that are accurate, efficient, and intelligent. Their platform empowers the Office of the CFO with solutions that are unified, flexible, and scalable. This unique approach delivers a foundation of trustworthy data, automated processes, and real-time AI-powered insights. 

However, powerful technology alone isn't enough. BlackLine’s proven, collaborative, and achievable approach ensures continuous transformation success. Customers experience immediate impact with sustained value over time. This success is driven by leading practices informed by BlackLine’s experience working with 4,400 customers and partnerships with the world’s most trusted advisors across all industries and geographies. 

To continue leading the market and exceed the expectations of our growing customer base, we have appointed two new executives to our customer organization. This strategic move enhances our solutions offerings and reinforces our commitment to accelerated adoption and value realization. 

Victor Perez joins BlackLine as Senior Vice President of Professional Services. With a background in finance and accounting and extensive experience in the delivery of SaaS and enterprise software solutions to some of the largest enterprise customers, Victor leads strategic consulting and implementation services focusing on helping our customers accelerate their transformation journey and achieve more value quickly.   

Richard Yuch, the new Vice President of Global Customer Adoption and Renewal Management, brings nearly 20 years of experience in customer success and renewal management. Richard is leading the integration of customer onboarding, adoption, and renewal management. This integration will ensure more seamless collaboration with our customers through the full customer journey and sustained customer satisfaction. 

Perez and Yuch report to Jimmy Duan, BlackLine’s Chief Customer Officer. Their roles have been effective since July 15, 2024, and they are already making strides in enhancing BlackLine's service delivery and support capabilities. 

As a pioneer and leader in the financial close software sector, BlackLine’s unparalleled investment in innovation continues to disrupt the finance and accounting industry. Our commitment to world-class security provides the trust CFOs need to confidently lead their organizations into the future. 

“I joined BlackLine for three reasons,” said Yuch. “First and foremost, the leadership team is second to none. They prioritize customers and BlackLine employees, fostering a fantastic culture and an excellent customer value journey. Secondly, the product is best of breed. BlackLine customers commit to a strategic partnership because of the value it brings. Our customers stay not only for the innovation but also for our customer-first mentality as an organization. Finally, the fast-paced environment promotes an agile, collaborative, and inclusive work culture where authenticity, transparency, and empathy shine.” 

"BlackLine offers a unique opportunity to shape the future of finance and accounting, a field I’m passionate about,” said Perez. “BlackLine is known for its collaborative environment, innovation, and commitment to customer needs. Delivering outstanding solutions and service builds lasting relationships and drives success. I'm excited to be part of a team that values its employees and prioritizes customer value, making BlackLine an inspiring place to work." 

BlackLine isn't just preparing companies to manage what's next; they're making them future-ready. 

With the new appointments of Victor Perez and Richard Yuch, BlackLine is set to continue enhancing its customer organization, streamlining processes, and delivering unparalleled support. The company’s commitment to innovation and security ensures that its customers are not just ready for what's next but are truly future-ready. 

Follow Jimmy Duan, Victor Perez, and Rich Yuch on LinkedIn.