Ensure successful delivery and execution of defined Programs undertaken by the enterprise
Put in place a highly effective processes and approach to Program Management resulting in successful execution of Program undertaken by the enterprise
Ensure coordination and collaboration of various functions and groups in the organization while executing the Programs
Define the criteria and metrics to measure the success of the Programs and track them
Proactively identify, mitigate and report all kinds of risks, issues and conflicts affecting the Programs
Hiring, training, motivating and coaching Program Mangers as they provide attentive, efficient service to (internal/external) customers, assessing employee performance and providing helpful feedback and training opportunities.
Generating all kinds of Program reporting and presenting information to upper-level managers or other parties.
Ensuring staff members follow company policies and procedures.
Ensure efficient communications in Programs scope or beyond, if required for successful Program execution
Manage relationships and coordinate work between different teams at different locations
Researches new Program management methodologies and their application to current Program management needs
Strong understanding of Program management, business management, financial, and leadership principles.
Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
Time and project management skills.
Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
Passionate commitment to providing exceptional service to customers and support to staff members.
Bachelor’s degree in Computer Science or related field
8 years of previous project/ program management experience
Solid understanding of project management principles, with emphasis on both Scrum and Scaled agile or / Non- agile methodologies
8-10 years of experience in information systems operations environment in systems analysis or development
Formal training in project management practices preferred; PMP/SixSigma/SAFe certification is a plus
Advanced knowledge of software development lifecycle
Demonstrated ability to coordinate cross-functional work teams toward task completion
Demonstrated effective leadership and analytical skills
Advanced written and verbal communication skills are a must
General PC knowledge including Microsoft Office expert level knowledge of Excel, working Knowledge of Access
Strong working knowledge of Jira
Be well versed in DevOps concepts (CI/CD, Microservices, Chef etc.)
Senior Director, Program Management Office - 12299 ,