LOS ANGELES – April 30, 2015 – The head of MGM Resorts International’s Finance Shared Services Center spoke yesterday at The Hackett Group’s 2015 Best Practices Conference, sharing MGM Resorts’ journey over the past several years to optimize its financial operations. The plenary session focused on best practices implemented during the transformation including leveraging technology, such as a unified cloud platform from BlackLine, to improve controls, reduce risk and automate key processes across MGM Resorts’ entire finance and accounting organization.
The finance organization pioneered the use of shared services at MGM Resorts nearly 10 years ago. Since then, the MGM Resorts Finance Shared Services Center has reinvented its service delivery model, expanded its portfolio of services, deployed new technologies and retooled its skills and talent making it a more agile, productive and efficient organization. The learnings from its shared services experiences have since been applied to other functional and business units across the company. In this session, Kelly Litster, Sr. Vice President for the MGM Resorts Finance Shared Services Center, shared pros and cons of various transformation approaches, lessons learned and MGM Resorts’ vision for Finance & Accounting in the future.
The Hackett Group program is built on case studies of top-performing companies and examines how world-class organizations reduce costs and create added value. The conference showcases the experiences of senior business executives in finance, human resources, information technology, procurement, supply chain and global business services, as well as insight from The Hackett Group’s more than 11,000 benchmarking engagements.
This year’s conference was held at the esteemed Peninsula Hotel in Chicago.