Why BlackLine: Our Reputation
Unfortunately, some software vendors do not have the best reputations. Many are known to say or do anything to get a client to sign a contract, and the true capabilities of their products only come to light during implementation. Oftentimes, unexpected consulting fees, management fees and upgrade fees abound. BlackLine has experienced this firsthand and so have our clients.
We’ve heard the same story from clients many times over. When trying to implement all the promised features of another vendor’s product, they are told that it will be “in the next version” or require “at least three days of consulting services” or the feature just isn’t there at all – it is the dreaded “vaporware” (also known as demo-ware). Unfortunately many companies find themselves sifting through their inboxes looking for the written emails from vendors concerning certain features. It is a very frustrating experience!
But at BlackLine, it’s different. We pride ourselves on being honest and forthright. Our reputation for delivering everything that is shown or promised in the demonstration is well known, and we guard it fervently. We always go the extra mile, so you have a comfort level that the features and functionality that you see before the sale actually exist and function as promised after the sale.
“We looked at several other options for an account reconciliation automation tool and selected BlackLine because it’s the best in the business. It’s the leading provider for automated account reconciliation. Our CEO was also very impressed with the product. We use 22 different currencies. Foreign currencies are loaded into BlackLine and balances are translated to USD balances each month. Our users are very happy with the BlackLine tool.”
Director of Process Improvement
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