Northrop Grumman
Northrop Grumman is a leading global security company providing innovative systems, products and solutions in aerospace, electronics, information systems, and technical services to government and commercial customers worldwide. Northrop Grumman has been a happy BlackLine client since 2007.
Headquartered in Atlanta, Radiant Systems, Inc. is a global provider of innovative technology to the hospitality, retail, and entertainment industries. For more than two decades, Radiant’s point of sale hardware and software solutions have helped to redefine the consumer experience in more than 100,000 restaurants, retail stores, stadiums, parks, arenas, cinemas, convenience stores, fuel centers and other customer-service venues. Radiant has offices in North America, Europe, Asia and Australia and has been a happy BlackLine client since 2007.
“Radiant has been using BlackLine for almost five years and this product has been a primary driver of efficiency within our quarterly close process. It has allowed us to more effectively prepare and manage our general ledger reconciliations, improved our ability to proactively focus on critical issues of our accounting operations and strengthened our documentation in preparation for our auditors. In addition, their support department has gone the extra mile to ensure that we are getting the most of the software’s functionality.”
Wayne Wischner
Assistant Corporate Controller
Radiant Systems
BMC Software is recognized as the leader in Business Service Management. BMC offers a comprehensive approach and unified platform that helps IT organizations cut cost, reduce risk and drive business profit. BMC Software has been a happy BlackLine client since 2009.
“I want to pass along my comments about Shana Cooper. She has now held 3 sessions with our employees under your new WhiteGlove treatment program and she is providing tremendous value to BMC. Her knowledge of your product and willingness to go the extra mile to help us understand where we can improve our use of BlackLine is exceptional. Thanks for the help, we remain very committed to BlackLine and look forward to becoming a showcase customer.”
James Copeland
Controller
BMC Software
Rackspace, a happy BlackLine client since early 2010, delivers enterprise-level hosting services to businesses of all sizes and kinds around the world. They got started in 1998 and since have grown to serve more than 99,000 customers, including over 80,000 cloud computing customers. Rackspace integrates the industry’s best technologies for each customer’s specific need and delivers it as a service via the company’s commitment to Fanatical Support. Their core products include Rackspace Managed Hosting, The Rackspace Cloud™ and Rackspace Email & Apps.
“As a provider of IT hosting solutions to more than 70,000 customers including BlackLine Systems, we understand the importance of providing customers with a SAS 70 Type II report. Providing an in-depth audit of control objectives and control activities by a qualified third party auditor helps assure customers that the controls are operating effectively and as designed. As a publicly traded company and BlackLine customer, BlackLine’s SAS 70 Type II report is crucial for us as well, as it provides us with the same type of assurance that we provide our own customers.”
Ed Sachanowicz
Compliance Manager
Rackspace
Emulex is the leader in converged networking solutions for the data center. Emulex has been a happy BlackLine client since 2009.
“BlackLine is a great tool for us! It has allowed us to be more proficient in our jobs, while providing management even more information.”
Natalie Smith
SVP Finance & Corporate Controller
Emulex
The Emulex Team:
Concur is the world’s leading provider of on-demand Employee Spend Management services.
“It’s wonderful to have our worldwide account reconciliations and SOX-related tasks firmly under control, and the application provides management with great visibility to all stages of the process. I know BlackLine provides much more functionality that we have barely begun to utilize, however even the small portion that we have already implemented provides great value and I am very pleased.”
Steve Lindemann
Controller
Concur Technologies, Inc.
International Rectifier (IR) (Symbol:IRF–NYSE) is a pioneer and world leader in advanced power management technology, from digital, analog and mixed-signal ICs to advanced circuit devices, power systems and components.
International Rectifier has been a happy BlackLine client since 2008 and utilizes nearly all the different BlackLine modules. Joe Sorrentino, Senior Manager, Corporate Accounting, volunteered his thoughts on working with BlackLine, below:
MEMC is a global leader in the manufacture and sale of wafers and related products to the semiconductor and solar industries.
MEMC has been a happy BlackLine client since 2007. They have the unique honor of being the only client to compose a Christmas poem for the BlackLine Support Team:
Just seven days hence and that day will be here.
For some of us time off will bring it that much more near.
I thought that right now would be time to let you all know,
how much its appreciated your help, wisdom and cheer.
There is only one faux pas left that still brings me some fear
but just let us say that to name all whom to thank would take till next year!
The cases, the questions, the phone calls don’t stop,
you must often feel like your wiping up the sea with a mop.
But calm you folks are when the phones must make such a
clatter and soon someone calls me and explains what’s the matter.
And I am just one of many who call; asking and asking another question to all.
I know you are growing, how many clients have you?
It won’t be long and you’ll have well over a hundred and two!
Time now for me to return to my work,
if I don’t get any of it done my boss will think me a jerk.
Jacob Marley I am not and Scrooge of course no!
But I wanted to thank you again before I must go.
With gratitude plus I wish you the best of this season,
your kindness and help are just part of the reason.
I will write this just once before I send it out of sight,
Merry Christmas to all, and to all a good night!
by Frank Balint
Silicon Storage Technology is a memory and non-memory products provider for high-volume applications in the digital consumer, networking, wireless communications and Internet computing markets. SST has been a happy BlackLine client since 2005.
“BlackLine has eliminated much of the SOX risk in our account reconciliation procedures and the task feature has the ability to do the same for all of the Word and Excel files around SEC filings so we have been well served.”
Art Whipple
Former Chief Financial Officer
Silicon Storage Techology, Inc.
About their implementation:
“Our implementation of BlackLine was fast and easy.
For a period of several weeks, we prepared for the implementation with the installation of test and production servers dedicated to BlackLine. Based on information provided by BlackLine, we generated a few flat files to capture the information regarding personnel, entities and account assignments.
The BlackLine team arrived on November 14, 2005 to install the software. They worked directly with our IT folks to load the software and resolve a few operating system details. On the 15th, they worked with our ERP people to develop a few queries to extract data from Oracle on a routine basis.
The implementation was complete in the afternoon of November 15th. We had a training class on the morning of November 16th for most of the accounting folks. The members of the team that could not attend the training session were trained by members who had been trained.
BlackLine’s team left after noon on the 16th. The physical implementation and training took about 2.5 days. Each of my employees that are responsible for account recons (most of them) were required to use BlackLine to re-reconcile 5 accounts that they had reconciled on paper or in Excel for the month of October 2005. Some of the people completed that task on the 16th but others took up to a week to allocate the time for the testing. We went live at the beginning of November and have used the system continuously since.”