With every prospective client, we closely evaluate a company’s specific needs, methods, and goals.  Our product experts work with companies to determine the best way to employ BlackLine’s technology and to uncover areas where practical changes may be necessary. Our product experts have extensive experience working with clients and a wide variety of methods and practices.  [...]

Implementation includes a wide range of services. The goal of BlackLine’s Implementation Services group is to provide our clients with a solution tailored to the client’s environment and needs. Our “Train-the-Trainer” program is designed for your company’s project team, including the business and IT professionals responsible for deploying our solutions. This approach ensures our clients [...]

BlackLine wants every client to maximize the value of their investment. With an extensive portfolio of e-learning and online courses, there’s something for everyone. BlackLine has created role-based courses to fit the varying needs of your staff. Customized training services are available to tailor the curriculum for your organization. Role-Based Training BlackLine has created role-based training materials to [...]

BlackLine Systems offer supports for its applications 365 (days per year) – 24 (hours per day) – 7 (days per week.) Support is typically conducted via email, telephone, and web meetings. Additionally, our online support portal provides a valuable client resource for searching our knowledge base, and submitting and tracking any support issues that our [...]

The BlackLine application fills the gap between existing ERP, EPM, and GRC systems.   However, for some larger implementations, clients have needed a more comprehensive overhaul of their practices. BlackLine has built a number of partnerships with this need in mind.  Companies such as Deloitte, E&Y, Jefferson Wells, KPMG, Protiviti, Resources Global, and UHY have designed [...]