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BlackLine Systems Privacy Statement:
BlackLine Systems has created this privacy statement ("Statement") in order to
demonstrate our commitment to customer privacy. Privacy on the BlackLine
Systems web site (the "Site") is of great importance to us. Because we gather
important information from our visitors and customers, we have established this
Statement as a means to communicate our information gathering and dissemination
practices. We reserve the right to change this Statement and will provide
notification of the change at least thirty (30) business days prior to the
change taking effect. To be effective, the change will include directions on
how users may respond to the change.
Collected Information:
We require customers who register to use the services offered on our Site
(collectively, the "Service") to give us contact information, such as their
name, company name, address, phone number, and e-mail address, and financial
qualification and billing information, such as billing name and address, credit
card number, and the number of users within the organization that will be using
the Service. At the time you express interest in obtaining additional
information, or when you register for the Service, we may also ask for
additional personal information, such as title, department name, fax number, or
additional company information, such as annual revenues, number of employees,
or industry. Customers can opt out of providing this additional information by
not entering it when asked. Customers can update or remove their personal
information at any time by asking their organizations system administrator to
update their user profile by logging into the Website and editing their user
information through the user details page. Customers can view their updated
profile to confirm their edits have been made.
BlackLine Systems uses the information that we collect to set up the Service
for individuals and their organizations. We may also use the information to
contact customers to further discuss customer interest in our company, the
Service that we provide, and to send information regarding our company, such as
promotions and events. Customers are invited to receive an e-mail newsletter by
providing an e-mail address. Customer e-mail addresses and any personal
customer information will not be distributed or shared with third parties.
Customers can opt out of being contacted by us, or receiving such information
from us, at any time by sending an e-mail to support@blackline.com. Separately,
customers are also asked to provide an e-mail address when registering for the
Service, in order to receive a username and password. We may also e-mail
information regarding updates to the Service or company, and will send a
Customer Newsletter. Again, e-mail addresses will not be distributed or shared
and customers can opt out of receiving any communication by e-mailing
support@blackline.com at the time it is distributed, or at the time any
customer registers for the Service.
We do not disclose to third parties any information provided. All financial and
billing information that we collect through the Site is used solely to check
the qualifications of prospective customers and to bill for the Service. This
billing information is not used by BlackLine Systems for marketing or
promotional purposes. BlackLine Systems uses a third-party intermediary to
handle the credit card processing. This intermediary is solely a link in the
distribution chain, and is not permitted to store, retain, or use the
information provided, except for the sole purpose of credit card processing.
Customers of the Service will be using the Site to host data and information
("Data"). BlackLine Systems will not review, share, distribute, print, or
reference any such Data except as provided in the BlackLine Systems Master
Subscription Agreement, or as may be required by law. Individual records may at
times be viewed or accessed only for the purpose of resolving a problem,
support issue, or suspected violation of the Master Subscription Agreement, or
as may be required by law. Of course, customers are responsible for maintaining
the confidentiality and security of their user registration and password.
BlackLine Systems may also collect certain information from visitors to and
customers of the Site, such as Internet addresses. This information is logged
to help diagnose technical problems, and to administer our Site in order to
constantly improve the quality of the Service. We may also track and analyze
non-identifying and aggregate usage and volume statistical information from our
visitors and customers.
If a user elects to use our referral service for informing a friend about our
site, we ask them for the friend's name and e-mail address. BlackLine Systems
will automatically send the friend a one-time e-mail inviting them to visit the
site. BlackLine Systems does not store this information.
The Site may contain links to other web sites. BlackLine Systems is not
responsible for the privacy practices or the content of these other web sites.
Customers and visitors will need to check the policy statement of these others
web sites to understand their policies. Customers and visitors who access a
linked site may be disclosing their private information. It is the
responsibility of the user to keep such information private and confidential.
Security:
Our Site has security measures in place to help protect against the loss,
misuse, and alteration of the Data under our control. When our Site is accessed
using Netscape Navigator 6.0, or Microsoft Internet Explorer versions 5.5 or
higher, Secure Socket Layer (SSL) technology protects information using both
server authentication and data encryption to help ensure that Data is safe,
secure, and available only to you. BlackLine Systems hosts the Site in a secure
server environment that uses a firewall and other advanced technology to
prevent interference or access from outside intruders. Finally, BlackLine
Systems provides unique user names and passwords that must be entered each time
a customer logs on. These safeguards help prevent unauthorized access, maintain
data accuracy, and ensure the appropriate use of Data.
Opt-Out Policy:
BlackLine Systems offers its visitors and customers a means to choose how we
may use information provided. If, at any time after registering for information
or ordering the Service, you change your mind about receiving information from
us or about sharing your information with third parties, send us a request
specifying your new choice. Simply send your request to support@blackline.com.
Correcting & Updating Your Information:
If customers need to update or change registration information they may do so
by editing the user or organization record. To update a User Profile, have your
organizations system administrator log on to BlackLine Systems and select Users
to add or update information. To update Organization's data, please e-mail
support@blackline.com. To update billing information please e-mail
support@blackline.com or call 877.777.7750. To discontinue the Service and to
have data returned, e-mail support@blackline.com or call 877.777.7750.
BlackLine Systems will respond to your correction or update request within at
most 30 days from the date of your request.
Additional Information:
Questions regarding this Statement or the practices of this Site should be
directed to BlackLine Systems' Security Administrator by e-mailing such
questions to info@blackline.com or by regular mail addressed to BlackLine
Systems, inc., Attn: Security Administrator, 23875 Ventura Blvd., Suite 103,
Calabasas, CA 91302.
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