BlackLine Systems offer supports for its applications 365 (days per year) – 24 (hours per day) – 7 (days per week.) Support is typically conducted via email, telephone, and web meetings. Additionally, our online support portal provides a valuable client resource for searching our knowledge base, and submitting and tracking any support issues that our clients might have.

BlackLine has support offices on both the East and West coast in order to best accommodate our client’s business hours.

We resolve support issues rapidly because we know our clients depend upon our software.

“I just want to say thanks a lot for all your dedicated hard work. It is reassuring to know that we consistently get excellent customer service from your team.”

Todd Karkela
Manager of Accounting Services
NASS
HB Fuller